CLIENT · SERIES C MARKETPLACE · ~340 PEOPLE ·  REDACTED

Caught a vendor renewal 9 days out at 22% over budget. Renegotiated.

ANNUAL SAVINGS
$96k
DRIFTS RECONCILED
12
ESCALATIONS TO CFO
0
RENEWALS REVIEWED
38
// 01
WHAT WE WALKED INTO

A spend system that nobody owned. Renewals were a quarterly fire drill, with auto-renews defaulting on while procurement chased the thread.

The CFO had asked for a 'no surprises' policy on renewals. The team had a dashboard. The dashboard worked exactly until the day someone needed it to.

// 02
THE WATCH · 8 MONTHS
WEEK 2
Reconciled
Mapped 38 active SaaS contracts to ownership, renewal date, and current spend.
MONTH 3
Escalated
Vendor auto-renews in 9 days at 22% over budget. Partner notified for negotiation.
MONTH 4
Closed
Renewal renegotiated. $96k/yr savings. Process documented for the next 37.
MONTH 8
Verified
Zero unplanned auto-renewals in the last 4 quarters. Average review window: 21 days.
// 03
WHAT IT MEANS
The first time we got a 30-day heads-up on a renewal was the first time we negotiated one.
— COO · SERIES C MARKETPLACE · ~340 PEOPLE ·  NAME REDACTED
Your numbers are probably also three different numbers.
We can tell you which one is the real one. Usually within a week.
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