HOW WE START THE FIRST 30 DAYS
ONBOARDING · NO DISCOVERY DECK

The watch starts
on day one.

Most IT engagements spend the first ninety days in discovery. We spend the first ninety minutes. By the end of week one, we already know how your business defines its numbers — and we've started catching the drift between what you mean and what your tools actually do.

Four beats. Then we keep going.

SAME CONTRACT · SAME PRICE

Sign. We're already moving.

HOUR ZERO · THE WATCH BEGINS.
WE DO
+ Read-only credentials provisioned across HRIS, CRM, GL, IdP, ticketing, and CLM.
+ Existing SOPs, contracts, vendor list, and policies imported.
+ First leadership call recorded for the definition layer.
YOU DO
· One 30-minute kickoff. No questionnaires. No discovery deck.
· Read your first daily brief tomorrow morning.
ALREADY TRUE
Your stack is mapped before you finish coffee.

We know how the business actually runs.

DEFINITIONS · CAPTURED.
WE DO
+ Every operating call from week one transcribed and parsed.
+ Draft definitions and candidate owners for ARR, pipeline stages, headcount, vendor tiers, and access roles.
+ First reconciliations running: HRIS↔payroll, GL↔sub-ledger, IdP↔HRIS, CRM↔order form.
YOU DO
· Sit with us for ninety minutes to confirm the definitions you care about.
· Approve. Edit. Override. Whatever the business actually means.
ALREADY TRUE
Three drift events caught — a stale offboarding, a renamed CRM field, a vendor with a lapsed COI.

The definition layer goes live.

YOUR VERSION OF TRUTH · ENFORCED.
WE DO
+ Every business concept — revenue, headcount, access, vendor risk — maps to its source-of-truth system.
+ Derived metrics (ARR, fully-loaded headcount, MFA coverage, renewal exposure) reconcile in our layer.
+ Drift detection is on across all four pillars: REV, G&A, PEOPLE, and OPS.
YOU DO
· Get the first weekly state-of-the-business — three pages, no jargon.
· Mark anything that surprised you. We rewrite the definition.
ALREADY TRUE
Two reports your team had been quietly disagreeing about now agree.

You stop checking the tools.

STANDING WATCH · INDEFINITELY.
WE DO
+ Close-readiness, access reviews, renewal calendar, and incident playbooks all running on schedule.
+ Vendor renewals, expiring credentials, terminated-employee access, and policy violations all on the watch.
+ Partner reconciles anything that needs judgment before it reaches you.
YOU DO
· Read the report, not the ticket. Forward the brief to the board.
· Call us when something changes about the business. We'll change the layer.
ALREADY TRUE
You forgot the last time you opened a settings page.
// WHAT WE DON'T ASK FOR

You've done discovery.
You don't need to do it again.

  • A 40-page intake questionnaire.
  • An org chart you have to redraw.
  • A current-state assessment deck.
  • A six-week 'discovery sprint.'
  • A list of 200 tools to be ranked.
  • A meeting to schedule the next meeting.
Sign on a Tuesday. Read your first weekly brief the following Monday.
That's the whole pitch.
Start the watch →