ON WATCH · 24 / 7 · EVERY TOOL YOU RUN

Tended to.
Always watched.

TechTended is the AI-native operating partner that watches every tool in your stack — catching what breaks, fixing what slips, and keeping the function running while your team sleeps. One pane of glass. Always on.

Start the watch → See a live console
// IF ANY OF THIS SOUNDS FAMILIAR

The reports don't agree.
Nobody owns the gap.

BOARD MEETING
Sales' ARR is $14.2M. Finance's ARR is $13.8M.
Nobody knows which one to put on the deck.
QUARTER CLOSE
Books slip three days because a tax rule was wrong in two systems.
The new controller catches it. The old one didn't.
AUDIT
Headcount in the HRIS doesn't match payroll. Doesn't match the org chart.
Someone spends a week reconciling spreadsheets.
MONDAY 9 A.M.
The pipeline report is empty. A field changed on Friday.
Nobody owned that change. Nobody noticed.

These are not tool problems. These are definition problems. And nobody on the team is paid to fix them.

// THE GAP

More people won't fix this.
The work is too constant for humans alone.

WHAT YOU HAVE · REACTIVE

A team that fixes what breaks.

— Tickets opened after the damage shows.
— Junior admins who keep the lights on.
— Senior hires too expensive to scale.
— Nobody owning correctness — only uptime.
WHAT YOU NEED · VIGILANT

A system that keeps it correct.

+ Every business definition mapped to the tool that owns it.
+ Drift detected the moment it appears, not at quarter-end.
+ AI does the watching at machine scale.
+ Senior partners only when judgment is required.

You don't need a bigger IT team. You need a system that refuses to let things drift in the first place.

// THE DEFINITION LAYER
UPDATED 14:32 PT · LIVE

One concept. One owner. Always reconciled.

Every business definition — how you count headcount, recognize revenue, approve spend — maps to exactly one system that owns it. We hold that map. The derived ones (ARR, retention, anything that depends on more than one place) live in our definition layer, kept in sync with the rest.

DIRECT MAPPING CONTRIBUTES TO DERIVED
● DRIFT DETECTED · 14:31
The board's ARR report diverged from the agreed definition by $184k. Reconciled before circulation; finance notified.
// 24 HOURS · ANONYMIZED FROM A REAL ENGAGEMENT

A day you didn't have to spend.

012 EVENTS · 0 TICKETS ON YOUR DESK
01:42
02 · P&E
Rotated
Two API keys 6 days from expiry rotated overnight. No production traffic interrupted.
03:08
03 · G&A
Verified
Overnight close-readiness check passed. 47 GL accounts reconciled, three flagged for review.
05:31
03 · G&A
Patched
Eleven laptops missed last week’s OS patch window. Re-enrolled and current before standup.
07:55
01 · REV
Surfaced
MQL→SQL conversion down 38% over three weeks. Channel mix shift flagged for marketing review.
08:34
01 · REV
Held
A 47% discount on a $480k quote held at quote stage. Above policy — routed to VP for sign-off.
09:24
03 · G&A
Revoked
A terminated employee’s SSO + badge access revoked in 11 minutes. JML workflow ran clean.
10:39
02 · P&E
Surfaced
Incident MTTR creeping 2.4× over six weeks — surfaced before the next SLO breach.
11:47
04 · OPS
Held
A field rename in the CRM would have broken the board’s pipeline report. Held until reviewed.
13:08
04 · OPS
Renewed
A vendor’s COI lapsed mid-engagement. Renewed before the next on-site visit.
14:31
01 · REV
Reconciled
ARR report drifted from the board-approved definition by $184k. Corrected before circulation.
16:18
04 · OPS
Escalated
An MSA negotiated by sales contained a non-standard indemnity clause. Legal looped in before signature.
17:42
02 · P&E
Caught
A staging deploy referenced a deprecated dependency with a known CVE. Build blocked, ticket auto-filed.
DRIFTS RECONCILED
7
ESCALATIONS TO YOU
0
PILLARS ENGAGED
4 / 4
DOLLARS PROTECTED
$184k+
// THE SHAPE OF THE WATCH

Four pillars.
Twelve functions. One watch.

Whatever your title — CFO, COO, CEO — your world is somewhere on this map. We watch the operating fabric of the whole company, not a department.

01 3 FUNCTIONS

Revenue-generating

Customer-facing functions. Impression to renewal.

  • Marketing Demand · brand · content
  • Sales Pipeline · deals · expansion
  • Customer success / Support Retention · onboarding · ops
02 1 FUNCTIONS

Product & Engineering

What you build, and the system that ships it.

  • Product · Eng · Design · QA · SRE Roadmap · ship · release · operate
03 4 FUNCTIONS

Corporate / G&A

What makes a company legally and operationally real.

  • Finance Accounting · FP&A · treasury
  • Legal Contracts · compliance · IP
  • People / HR Talent · comp · L&D
  • IT & Security Identity · endpoints · apps
04 4 FUNCTIONS

Operations

Connective tissue. Process, data, vendors, places.

  • BizOps / RevOps Definition layer · process
  • Data & Analytics Warehouse · BI · governance
  • Procurement / Vendors Sourcing · spend · renewals
  • Facilities / Workplace Real estate · access · safety
Not a list of features. Not a department directory. The shape of the watch. SEE THE FULL WATCHLIST →
// FROM HERE
Hand us the keys.
The watch starts in a week.
Start the watch → Talk to a partner