CLIENT · PUBLIC-CO SUBSIDIARY · ~410 PEOPLE ·  REDACTED

Headcount in the HRIS hadn't matched payroll for 9 quarters. It does now.

QUARTERS RECONCILED
9
DRIFTS CAUGHT
31
ESCALATIONS TO CFO
0
AUDITS CLEAN
4 / 4
// 01
WHAT WE WALKED INTO

Three sources of headcount truth: HRIS, payroll, and the org chart. None of them agreed. The audit team had been writing 'reconciliation in progress' on the same line of the same workpaper for two years.

Contractors counted in some systems, not others. Internal transfers lived in two cost centers for a quarter at a time. Payroll was right; the question was whether anything else was.

// 02
THE WATCH · 19 MONTHS
MONTH 1
Ingested
HRIS, payroll, the org chart, and 9 quarters of reconciliation workpapers.
MONTH 2
Reconciled
Single headcount definition signed off by HR, Finance, and the audit lead.
MONTH 6
Closed
Audit cleared on the headcount line for the first time in 2 years.
MONTH 19
Verified
Headcount has matched across all three systems every Friday at 17:00 PT for 78 weeks.
// 03
WHAT IT MEANS
Our auditors stopped asking about headcount. That had never happened before.
— Controller · PUBLIC-CO SUBSIDIARY · ~410 PEOPLE ·  NAME REDACTED
Your numbers are probably also three different numbers.
We can tell you which one is the real one. Usually within a week.
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