CLIENT · PE-BACKED SERVICES · ~260 PEOPLE ·  NORTHWIND LOGISTICS

57 dormant SaaS seats invoiced monthly. Found, cancelled, reconciled.

ANNUAL RECOVERY
$61k
IDLE SEATS RETIRED
57
TOOLS REVIEWED
94
DRIFTS RECONCILED
38
// 01
WHAT WE WALKED INTO

A spend bill that grew quarter over quarter without anyone signing off on more seats. Joiners were provisioned promptly; leavers were de-provisioned eventually.

The IT team's identity tool didn't talk to the spend tool. Both were correct individually. Together they were lying.

// 02
THE WATCH · 11 MONTHS
MONTH 1
Mapped
Identity ↔ spend bridge: every active seat, every active human, every separation.
MONTH 2
Closed
57 dormant seats retired across 11 SaaS tools. $61k/yr recovered.
MONTH 11
Verified
Identity-to-billing reconciliation runs nightly. Drift caught the same business day, every time.
// 03
WHAT IT MEANS
Northwind doesn't pay for seats it isn't using anymore. That's a sentence I couldn't say six months ago.
— Head of IT, Northwind Logistics · PE-BACKED SERVICES · ~260 PEOPLE ·  NORTHWIND LOGISTICS
Your numbers are probably also three different numbers.
We can tell you which one is the real one. Usually within a week.
Start the watch →